In-the-moment observations on specific behaviour — positive or developmental.

Use when: Something just happened that's worth reinforcing or adjusting.

Helping someone find their own solution through questions.

Use when: They have the capability but need support thinking it through.

Building skills and experience over time.

Use when: There's a skill gap or a career aspiration to grow toward.

Structured, documented process led with HR.

Use when: Informal support hasn't resolved a sustained concern, or conduct is involved.